Get started today Web support Sign-up Step 1 of 8 12% So how’s this work? Getting started with Jollity hourly support is quick and easy. After filling this out, you will be ready to make support requests! Signing up with us is FREE. In a rush? You will also have the option to add your first task request for expedited service at the end here! You will hear from us confirming receipt immediately. We will give you a call or shoot you an email to answer any questions within 1 business day.How many websites will we potentially be working on?*123More than 3What website will we be working on?*Provide the website's URL. If your website is in staging (not live yet), enter the staging URL if you know it. If you don't know it, just enter the URL that it will live at when it goes live. What's the first website?*Provide the website's URL. 2nd website?*Provide the website's URL. 3rd website?*Provide the website's URL. What would you like us to do for you?*Give us as much detail as possible! If you prefer to explain via phone, just tell us a quick summary here and ask us to call you. You'll be able to upload design files or screen shots below. What is your name?* First Last What is your company's name?What is your email?*We will use your email to send your first invoice and to communicate our budget estimate and updates to you. What is your phone number?We usually talk over email, but we also prefer to have your phone number just in case we need to reach you urgently or our emails don't go through. Our hourly rate for web development work is: $135/hour: for 10 or less hours per month. $115/hour: for 10+ hours per month -OR- if you are a Jollity hosting client. We have no minimums! If your task takes 15 minutes, you pay for 15 minutes. We invoice monthly, at the end of the month for that month's service. Invoices are net 15. We take credit cards, checks, and ACH.Hourly rate consent* I'm good with your hourly rate. We need admin level access to your site to work on it for you. Please add the email [email protected] as an admin level user in WordPress. Would you like to make your first support request now?*YesNoIf it's quick, should we get it done now?For most tasks, we need to talk with you before we start. For quick requests, we can sometimes take care of it for you without talking with you first. Do you approve up to 2 billable hours for us to take care of your request now?Yes, get it done.No, email/call me first.Design files? Screen shots? Skip if not relevant.Any files you'd like us to have to complete your task? Upload them here! Drop files here or What are your brand colors?*We need to know your brand's colors and fonts. If you have a brand guidelines PDF, great! If not, we can pull the colors from your website.Yes, I have a brand guidelines file and will upload it to you now.Please pull the colors and fonts from my website.This question is too hard...Brand guidelinesUpload your brand guidelines file(s). Drop files here or That's it! You're done. After sending us your info, we will do the following: Immediately confirm that we got your request via email. Email or call you with any questions. Send you an estimate to approve. Get your task done! Send your invoice Send you an email with a summary of work completed. Questions? Notes?Anything else you would like us to know? Any unanswered questions? Please feel free to ask us here, and we will get back to you via the email address or phone number that you provided.
