Spending countless hours trying to update your website, only to have made it worse than when you started? The Jollity Support team provides WordPress retainer support designed for businesses, by a small business: us!
Our team of WordPress experts are a small, tight-knit group who get to know you, your business goals, and your websites as we work together.
We provide fast, stable proactive management and turnaround times.
Working with Jollity is unlike any other agency you've experienced. Every year, we evaluate your website and provide you with a 12-month work plan focused on ROI (like conversion optimization), industry regulations (like protecting your website's copy and imagery and compliance with applicable laws), and relieving internal tasks bogging down your team (like posting correctly formatted and search engine optimized blog content).
The plan is flexible and changes throughout the year depending on your organization's priorities and marketing goals.
We also handle last-minute requests within your retainer, like adding/removing team members and adding new portfolio entries. Send us an email, and we do the rest.
We approach account management a little bit different than other agencies (and better, we think). While you have a primary contact, all of our email communication, meeting recordings, project management and meeting notes on the back-end are shared across our team. If your primary contact is out, you don't have to wait. Another awesome, experienced member of our team will seamlessly step in and keep work moving for you. While we have excellent employee retention (ask us for the latest stats, we love bragging about our team), if you have a contact change, it is also a smooth, easy transition because of our shared communication environment. We do agency better, and it's working.
Your retainer also includes breaks and fixes, and we guarantee a solution or update within 48 hours.
With our marketing goal-focused retainers, we manage the workload while keeping you informed and at the helm. Try us out and see for yourself the Jollity difference.