Here are step-by-step instructions for how to setup FTP access to your website through the CPANEL hosting interface, including how to login to your website's CPANEL, create FTP credentials, and what to share with the developer requesting FTP access.
FTP stands for file transfer protocol. It opens a direct connection to your website's files on the server. FTP access allows you to open, download, edit, and delete any files on your website's hosting server.
Developers and customer support personnel for your website may ask for FTP access to troubleshoot a problem, make design changes, and to revise integrations. They can access files that can't always be viewed or edited from within the WordPress admin interface.
At Jollity, we ask for FTP access to any WordPress website we work on through our hourly support program. That way if something goes wrong, we can fix it quickly and easily. When we work on live sites, we sometimes download a copy of the site files through FTP to work on them locally in a staging environment. That way, we aren't experimenting and potentially disrupting leads or conversions on a live website.
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